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Exestriser's avatar
Exestriser
New Novice
1 month ago

11 months after TS2 LC release, still no crash fixes

After countless hours trying every fix I could find online—official forums, YouTube, the second page of Google, Reddit, and everything in between—I’ve finally given up on getting The Sims 2 Legacy Collection (2025) to run properly on my modern PC. It’s simply not worth the effort to chase a fix that shouldn’t even be part of the "gaming" experience.

TLDR:
The game crashes every 15–30 minutes—even after the 2025 re-release and promised spec upgrades. If you somehow made it work or reduced the crashes to a tolerable level, good for you—but I paid €30 for a game that doesn’t run on a 2024 gaming rig, and that’s frustrating.

Long story longer:
I’ve spent hours analyzing crash reports and digging through game files. Here’s what I found:

Missing sound directories
Large parts of the sound files are completely absent—even in the English version. The game keeps trying to load them until the memory (unchanged from the 2004 release!) gives out and crashes—no warnings, no error messages.
I managed to fix this by copying the missing sounds from TS2 Ultimate Collection, which for some reason still included all the necessary files, but not the TS2 LC. But that only revealed the bigger issue:


Outdated coding & hardware limitations
The game still runs almost exactly on the same memory and DirectX specs as 2004. Multiple layers of limitations were patched on top to make it run at all since the 2025 re-release. Even following all the standard “fixes/workarounds”—turning off shadows, running as admin, using Windows 7 compatibility, etc.—doesn’t stop the crashes and the inconvenience. Modern hardware simply isn’t supported properly. (Although this was the reason people were so hyped for this re-release in the first place)

I’m sharing this because I love the franchise and want the community to be aware. While trying to fix the game on my own, I came across countless fellow gamers in the same situation—looking for a game that at least runs for more than 30 minutes without crashing and without relying on endless workarounds.
My goal isn’t to blame the developers—they were probably forced to release this without the time or resources it truly needed—but the game still needs to work as promised.

If anyone has a real fix please share.

3 Replies

  • What boggles my mind is that a chunk of players are having the constant crashing, while others like myself aren't having any bugs at all. Why would the game install/work differently?

  • I'm having the same issues, I've repaired the game multiple times, uninstalled and reinstalled the game, removed mods, updated graphics drivers, updated the system, changed it to dx11, nothing is working. Hopefully EA gets their heads out of their **bleep** soon and fixes one of their most beloved games.

  • Exestriser's avatar
    Exestriser
    New Novice
    29 days ago

    That’s a good question. I believe there isn’t just one single cause, but multiple factors—from hardware to graphics specifications—especially when looking at a clean install without mods and with fully updated drivers. I even reinstalled Windows 11 to ensure the cleanest possible setup, but the crash logs showed exactly the same issues both before and after the reinstall.

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