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ephrainexxe's avatar
ephrainexxe
Seasoned Novice
3 hours ago

After update kids disappear AGAIN

I really don't know what to do and how I should feel about EA.. how is it possible that after four hours of playing after update my kids are disappearing again? EA if you want to fix your game then FIX IT 🙃 I tried what other people said about OneDrive and antivirus but still even after update kids disappeared. I lost my save again..this game is really unplayable 

3 Replies

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Heya ephrainexxe 

    Are you referring to this fix?

    • Sometimes a Sim (or multiple Sims) would disappear after the player moves to another lot or neighborhood, or after leaving and rejoining the game despite saving

    If so, that fix was not retroactive and will require a new save. If this is happening on a new save post today's patch please let me know and also provide a DXDiag so we can reopen the investigation. 

    Thanks!

  • chantanae19's avatar
    chantanae19
    Seasoned Novice
    2 hours ago

    They just had an update ? I’ve been having  the same issue since I got it too with the disappearing kids ! I want to play so bad but that makes it unplayable. If they had an update let me try again 

  • chantanae19's avatar
    chantanae19
    Seasoned Novice
    2 hours ago

    I’m about to try to make sims and see if the disappearing still happens I will let you know as well 

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