Forum Discussion

New Scout

11 months ago

Solved

CAS Crash After Patch on 02/08/2025

Hi everyone, I will say that after the recent patch the sims 2 I noticed that I am still having crashing issues with CAS or when I do select a household, I do get a popup stating my game has crashe...

DxDiag.txt134 KB

bug

ChubbyDumplinglo
11 months ago
UPDATE: EA_Cade It seems from the update on 2/12/2025 It seems to be working! I can access existing households. Along with going into CAS without the crash messages. 🎉It also let me load in a sim I created in CAS and start playing! So, I can say as of right now it seems the crashes I was having have been resolved.

EA_Cade

The Sims Team

11 months ago

Heya ChubbyDumplinglo

Looking into this now, could you provide an EA Error Report ID if you're playing on EA app as well?

If you could provide the AppWarnings.log located in Documents\EA Games\The Sims 2\Logs\ that would also be helpful!

ChubbyDumplinglo

New Scout

11 months ago

Hi EA_Cade

Sorry it took me a bit to reply!

Pasted is the EA Error Report ID that you requested
574cced1-0029-4f69-a6c5-3829bc8e06ee

Along with the AppWarnings.Log is attached below

Since for some reason the EA forums sites does not want to upload the txt file I did add a screenshot of the AppWarnings.log for you guys to see as well with what it is saying.

Hopefully this helps!

EA_Cade
The Sims Team
11 months ago
Thanks so much!

I'll get this over to the team now.
- Wobbli99
  Rising Novice
  11 months ago
  HiEA_Cade this is what pops up when trying to make a family or enter a household