Direct3D error

Question

Just got the sims 2 legacy collection last night and now this morning I can’t create a family because I keep getting “Direct3D returned an error: D3DERR_INVALIDCALL! The application will now terminate.” Attached a photo for reference. Please help! I bought a brand new laptop that meets all the compatibility for both the sims 2 legacy and the sims 1 legacy collections.

mate54 · Answer

09131f128535435b&nbsp;Please post a DxDiag and attach it here.&nbsp;
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Feel free to also attach the game's DESKTOP/LAPTOP-config-log.txt file located in Documents\EA Games\The Sims 2 Legacy\Logs.&nbsp;

09131f128535435b · Answer

okay i think these are both of the files requested

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Direct3D error

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