Help! Missing Sims 2 content

I've been playing sims2 Legacy fine and I've only played a couple of times but since January I've not been able to play at all. When I load the main menu there's missing pictures (see attachments) and neighbourhoods. When I click on the neighbourhoods there's no families or lots. I've also lost all previous families and lots I've made. I've tried the solution in a similar discussion  Missing Neighborhoods | EA Forums - 12126924. But this didn't work I had to try and undo it as it messed my computer up a bit. I've tried repairing and reinstalling but its still the same. Tried contacting EA several times but I've had no response it's been over a month. I've been waiting for an game update or something but there hasn't been any.