Neighborhoods missing , no save folder created the sims 2 legacy

Hello,

When a launch the game,  all the neighborhoods are completely missing and the game is empty. I already checked my Documents folder the game doesn't create any save folder at all.

I have already tried to reinstall the game, run it as an administrator, and use the repair option in the EA app, but nothing works. No folder is being created on this computer.

Could you please help me fix this ? Thanks