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NataliaHeart17's avatar
NataliaHeart17
Rising Novice
6 months ago
Solved

Sims 2 Birthday Bundle

Hello! Is anyone else having an issue when downloading their sims 2 from the Sims Birthday Bundle that just released??? My download of it gets to about 97%, before it crashes, saying "DirectX Setup Error: An Internal error occurred.". And when I click on "OK", it then pops up "Invalid command line switch.". Does anyone have suggestions on what I can do to make the game download? :'(

bug
pc
technical issues
  • NataliaHeart17's avatar
    NataliaHeart17
    6 months ago

    Okay, I found a  way to fix this, at least it worked for me and now I have the game downloaded! On this website there is a link where you can download a "The Microsoft DirectX® End-User Runtime". After I downloaded it and installed it on my laptop, I was able to get my Sims 2 legacy to finish installing! Hope this helps you as well! :D

    https://www.microsoft.com/en-ie/download/details.aspx?id=8109

9 Replies

  • NataliaHeart17's avatar
    NataliaHeart17
    Rising Novice
    6 months ago

    Okay, I found a  way to fix this, at least it worked for me and now I have the game downloaded! On this website there is a link where you can download a "The Microsoft DirectX® End-User Runtime". After I downloaded it and installed it on my laptop, I was able to get my Sims 2 legacy to finish installing! Hope this helps you as well! :D

    https://www.microsoft.com/en-ie/download/details.aspx?id=8109

  • angeldoll49's avatar
    angeldoll49
    Rising Newcomer
    6 months ago

    I had the same issue and am unable to download Microsoft DirectX End-User Runtime as well :(

  • NataliaHeart17's avatar
    NataliaHeart17
    Rising Novice
    6 months ago

    That's strange? Your PC won't let you download it? Is it blocking the download? :(

  • Sandfang's avatar
    Sandfang
    Seasoned Novice
    6 months ago

    I am really confused. I purchased the Sims 25 Birthday Bundle but it looks like I can only play it if I also sign up for EA Play Pro? I can't afford that and I can't find any way to contact EA.

  • Sandfang's avatar
    Sandfang
    Seasoned Novice
    6 months ago

    I also don't see where to start my own conversation here

     

  • xSimLuxe's avatar
    xSimLuxe
    Seasoned Newcomer
    6 months ago

    Hi, were you able to find a solution?

  • jessdani1's avatar
    jessdani1
    Rising Novice
    6 months ago

    Hey thanks for the solution! I was having the same messages coming up and couldn't find a solution! Quick question though, when you downloaded the DirectX User Runtime, which folder did you place it in, as it's prompting me to put it in a folder/location on my PC?

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