Sims 2 legacy - suddenly crashing no error message

5f2d0dcbf7b4eb9d​ Sugaar_96​ SimxShady​ Carmen_Skye​ 2hnjhe22uvnz​ b1d44841c69b51e7​ sapphiretopaz22​ BigRube12​ Nikkimoore18​ whimsicalgurken9​ martyparty1604​ HeatherSpears00​ and anyone else affected, a few details may be helpful:

• Are you playing the Sims 2 Legacy Collection (released January 2025), the Sims 2 Ultimate Collection (through the EA App), or an all-disc install?
• Are you using mods or custom content, and does it help to remove this content?
• Is your Sims 2 user folder, the one that contains your saves and other user data, stored in OneDrive?  Please check even if you think you know.  Right-click the folder and select Properties > General, then look for the Location.
• Is Smart App Control enabled on your computer?  It was causing problems with Sims 4 for a few days but may not be anymore.

Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.