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EA_Cade
The Sims Team
1 year agoHey all,
To confirm, are you launching the game on EA app, EPIC, or Steam?
If you could provide us with an EA App Error Report string if you're playing on that platform, as well as a DXdiag that would be very helpful as well.
simsperson2005
1 year agoNew Rookie
Hello EA_Cade! I am also facing the same issue and I am launching the game through the EA app. I have filed an error report, 132a251f-7706-401b-a005-76b69fc8c08b. Here is my DxDiag file and a screenshot of the error! This was taken after the patch announced today. Hope this helps!!
- simsperson20051 year agoNew Rookie
For some reason my DxDiag file wasn't attached. Here it is again.