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32 Replies
- jojohoney2029 months agoRising Novice
Sadly the same to be honest I had so much Hope that it would work.☹️
- jojohoney2029 months agoRising Novice
Hello EA_Cade, I sadly still have the problem when launching the game.
I have filed my error report, 292491f7-d225-48e1-99fa-dcd96be1041a.
And the DXdiag file is attached, hope it helps.😊
- ETsmatte9 months agoSeasoned Newcomer
Hello!
I'm trying to launch through the EA app.
Here is my error report b352f7b5-d440-4396-8f02-898d5547e3c2 and DXdaig file.
Hope this help and that it is fixed soon.
- EA_Cade9 months ago
The Sims Team
Thanks so much all,
I've got these error reports and DxDiags up to the team now, continue to watch this space for any updates I may get to pass along.
For any new posters seeing this issue, please attach a DXDiag and EA Error Report ID as other in the thread have done so I can get them reviewed <3
- Flaraa9 months agoSeasoned Newcomer
Hello EA_Cade I am also facing the same issue and I am launching the game through the EA app. I have filed an error report: aad15f5e-da18-41e8-8797-acf57066f5db
- simsperson20059 months agoNew Rookie
Does anyone else have this as their sims icon when they download the sims 2 legacy and have the corrupted files error?
- hemininger9 months agoSeasoned Newcomer
I have been trying to open the game on the EA app as well and I've been having the same problem.
- Yellowflower989 months agoNew Rookie
This happened to me on the day the game came out on the EA App. I did attempt at reinstalling, changing compatibility mode etc. Even talked to someone from EA Support. I ended up getting a refund but I am hesitant at rebuying the game since it seems this issue is still ongoing even after the patch release. I hope it can be resolved.
- sreeser1978859 months agoSeasoned Novice
It installed for me, but I had to do it under the administrator, where it didn't put it directly into onedrive.
- MastersonsDoll9 months agoNew Traveler
Yes
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