Sims 2 works perfectly, Sims 1 won't even launch

Exact same issue. It's driving me crazy. Sims 2 launched just fine. But Sims same just opening the app and nothing. I've sent in 2/3 help requests already. I'm truly not a fan of having no real way to get help but through email. Especially for the money we spend on these games. But I've tried everything. Most people on Steam aren't having a problem getting it to open but having issues with it crashing while saving. Hopefully it is fixed soon