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7f83513c7e6ae353's avatar
7f83513c7e6ae353
Seasoned Newcomer
1 month ago

Sims2 Legacy-not working

I am having trouble locating my file to play the game, when I search, I can't find it but yet when I go to uninstall programs, its listed there so its somewhere. I want to redownload it as it suggests doing when having issues playing but I can't find where to do that. My disc copies of Sims 2 are also giving me issues; I need my Sims 2 fix how can I re-download my purchased copy of S2Legacy?? 

5 Replies

  • i'm having the same problem😪with The Sims  2 Legacy Collection

    best game everyou can play it via PC forever

    once you have de-buggedwhen

  • Dustlex's avatar
    Dustlex
    Seasoned Veteran
    1 month ago

    Hello 7f83513c7e6ae353​ and maireadre​,

    can you launch the game about the ea app? Or has the game disappeared from your library? If the latter is the case, please contact support, who can restore it. 

    Then please check your Programs folder to see if Sims 2 is installed there.  There is an exe file in the EP9 folder. Please try to start the game using this file, if it is available.

  • I am having the same issue. Everything I’ve read says run in windows 7 compatibility mode, turn off shadows in game, and remove cc if you have any. Still not working for me. It’s very frustrating. My ultimate edition never had this problem.

  • You can't launch from the EA app? Did you check program files? If it's there, can you click on the exe and start the game from there? Or is it not there? Also, I don't think you can have the disk copies and a digital copy installed at the same time. When I originally registered my disks and started playing a digital version, I had to uninstall the disk version for it to work properly. I do have UC and Legacy both installed, but they are both digital.

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