Forum Discussion
EA_Cade
The Sims Team
11 months agoHeya polardonkey13
Sorry to hear it. Have you already installed today's patch?
If so, please provide us with a DxDiag file and an EA Error Report ID if you're playing on EA app so that we can take a look.
Thanks!
59728bb2cf9fd485
11 months agoNew Novice
I've the same issue after updating the latest patch. And my Sim is traveling alone, still loading forever 😔 can't play.
- EA_Cade11 months ago
The Sims Team
Heya @59728bb2cf9fd485
Can you try generating a brand new neighborhood file please and let me know if this persists?
You'll need to move or delete the Neighborhoods folder in Documents -> EA Games -> The Sims 2 and a new Neighborhoods file will generate when you launch the game again. Be sure to delete the entire Neighborhoods folder rather than deleting the sub-folders within that file.