Forum Discussion

llImUntamedll's avatar
llImUntamedll
Rising Newcomer
24 days ago

The Sims 2 Ultimate Collection missing from Library.

 I was asked to post here as EA weren't able to resolve the issue. 

My sims 2 ultimate collection game is missing from my library, I can see it in my download manager but that is it. I've had this game since around 2017 maybe 2018 (Origin days) and when I requested help getting my game sorted they weren't able to locate the game on my account and requested the key that I had from when I first received it.

So if anyone else is having a similar issue I hope you have your game key lying around somewhere or that someone will be able to resolve the problem for you.

2 Replies

  • I assume that if you go into the Library view that it's not there? Did you try the obvious things like killing and restarting the EA app?

  • vcmuu's avatar
    vcmuu
    Rising Newcomer
    13 days ago

    im having this issue too and im absolutely gutted !! i dont even know how to get the game key or anything like that, all i have is photos of me playing it in my room 😭😭

About The Sims 2

Share your experiences, get to know other Simmers, and find troubleshooting & fixes in the official The Sims 2 community.2,539 PostsLatest Activity: 7 years ago