APPCRASH

Question

Hello EA team,&nbsp;&nbsp;&nbsp;&nbsp;I'm playing TS3 for many years now and the game just crashed completely all of a sudden.It happened to me before too many times, but I was always able to play the game again from the start.This time the game just won't open. It crashes straight away...I don't know if i downloaded something that is causing this, I have added many CC things on the game from many different pages.I removed the last CC that I added just in case that it was the reason that my game crashes but, still nothing...-When I'm trying to start the game, It says:&nbsp;Problem Signature:Event Name:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;APPCRASHApp Name:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; TSE.exeApp Version:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.2.0.32Application Timestamp:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;568d4bacName of Faulty Operating Unit:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;MSVCR80.dllIssuance of Faulty Unit Operation:&nbsp; &nbsp; &nbsp; 8.0.50727.8428Time Stamp of Faulty Unit Operation: 520b1060Exclusion Code:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;c0000005Displacement Exception:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;00015000aOperating System Version:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 6.3.9600.2.0.0.256.48&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Locale ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 1032Additional Informations 1:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; a21dAdditional Informations 2:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; a21dc1a31ce305426223010444c3829cAdditional Informations 3:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; f32eAdditional Informations 4:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; f32e58a64100cc16350a4bdcdcfb5542Thank you!!! ☹️&nbsp;

libersim · Answer

Thank you for the response. I really appreciate you taking the time out to help me with this. I've already tried running Sims without the downloaded content, and the problem still exists. So I'll attempt the uninstall/reinstall method and see if that works. If not, I'll look into properly trying the 50/50 method. I'll let you know how I go!
Once again, thank you very much!!!

puzzlezaddict · Answer

@Libersim&nbsp; The faulting module is MSVCR80.dll, a component of the 2005 VC++ runtime that Sims 3 uses.&nbsp; This would have needed to be installed correctly in order for you to play, and it's unlikely, but certainly possible, that it has become corrupted.&nbsp; So you can uninstall and reinstall it if you want.

Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on the 2005 x86 version (it won't say x86; just ignore the x64 version if it's there), and uninstall.&nbsp; You can download a fresh copy from Microsoft:

https://www.microsoft.com/en-us/download/details.aspx?id=26347

You only need the x86 version; you can skip the other two.&nbsp; Restart your computer after installing and before trying to play.

I do think it's more likely that this is a custom content issue though.&nbsp; The fastest way to find out is to move the Sims 3 folder out of Documents &gt; Electronic Arts and onto your desktop.&nbsp; This removes all your user content, although the files themselves will still be intact and can be restored later.&nbsp; Open the launcher to spawn a clean folder, then see whether you can play.&nbsp; If the game works, the problem is something in your old folder.&nbsp; If it doesn't, the problem is elsewhere.

If the game runs fine in the new folder, you'll want to test the contents of your old folder to find the problem, since you presumably don't want to start from scratch.&nbsp; For .package-based custom content, as well as mods, the 50/50 method is the most efficient way of finding bad files:

https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

For content installed through the launcher, use Method by Mell on this page:

https://sims3.crinrict.com/en/2011/01/tutorial-how-to-get-rid-of-unwanted-custom-content.html

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