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do you get an error message see the log for details ? the log can be found in documents/electronic arts/thesims3 and is called Sims3LauncherLogFile.log c/p what it says for someone to look at
2014/04/13|03:23:25|OFB-SIM3:72332|Store Download Failure. User is not entitled to item.|We're sorry, but you do not own the item you are trying to download. Please visit www.thesims3.com for more information about purchasing this item.|||Build Version: 19.0.101.022001|Platform: Mac|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2014/04/14|23:42:58|OFB-SIM3:72332|Store Download Failure. Download manifest server error.||||Build Version: 19.0.101.022001|Platform: Mac|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
i did buy it
- rumbutter12 years agoHero (Retired)
ty for posting the log details 🙂
you did buy the set ? yes ?
and the other part your on a mac i'm not a mac player but will post this in the helpers corner to see of our mac player/helper can assist no idea what time they'll be online at so you'd have to check back later
oh and you posted question about simpoints the other day which was replied to just in case you missed it click on your user name and you'll be able to find your post and click on to view
- Anonymous12 years ago
thankyou
- Anonymous12 years ago
i just bought my backery set.. nothing happen after i click download.. nth pop out nth downloading. not any error msg... pc player.. help you can help me.>.<
- rumbutter12 years agoHero (Retired)
@barbiiyu2 is your game up to date patch wise at least 1.63 or when you go into the game in the options menu-download dashboard see if the bakery venue will download from there
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