I just bought Barnacle Bay last night and I began to download the world. However, at a certain point, the game launcher says there is an error and to check my log. Checking my log, it says that more bytes were expected and that was the reasoning for not downloading. I couldn't find anything recent that would help with this situation so I thought it best to ask here because everything I've found online was from 2011 or so.
@brandontaylor615 I downloaded Barnacle Bay a few days ago, so the download itself should still work. (I can try again if necessary, but I'd be surprised if anything has changed in the last couple days.) Try using a different browser to download, and clear the browser's cache beforehand.
It's also a good idea to clear the cache for Internet Explorer. Even if you never use it, the launcher does for some purposes. Be sure to uncheck the box to preserve data for favorite sites.
https://kb.wisc.edu/page.php?id=15141
If that doesn't help, try removing all the files in Documents\Electronic Arts\The Sims 3\Downloads. These become extraneous once you've installed the content, and a full folder can interfere with downloading or installing new items.
I don't have Internet Explorer anymore since I have a Windows 10 and it is called Edge now. I've tried using it and still says error after it starts to download. I also found out it is everything from the store now, I can't download any of it. I also tried a reset of the game files by pulling out my folder and generating a new one but it still didn't work.
I guess I do have Internet Explorer, will try your suggestion and see what happens.
Still no luck, still keeps saying more bytes were expected.
@brandontaylor615 Try using a different browser. I've never had an issue with Firefox, but if you're already using it, try Chrome.
Does it help to download from the product page rather than your purchase history, or vice versa? This is the product page:
https://store.thesims3.com/barnacleBay.html?categoryId=12642
