Community AdminHi everyone,
I merged several threads into one as they all deal with the same issue.
To make sure you redeem your code correctly, please try one of the following flows that best fits your needs.*
*These only apply if your Origin account is the same as The Sims 3 account used on www.ts3.com.
1. Did you buy the game in Origin?
If you bought the game in Origin, Origin will auto-register your game (meaning you won't have to enter your code to register). You will then need to get your items from The Sims 3 website. Be sure to log in with your account here.
2. Did you buy your game elsewhere but would like to register in Origin?
Once you register your game in Origin, be sure to go to The Sims 3 website to get your item.Get your item here. You won't need to re-register your game at this point.
We also had a maintenance on the Sims Website recently. Can you please check if you see all your games on the Sims Website now?
Thanks,
Ursula
Hi,
I bought the game on Origin but when I try to log in into the Sims 3 Community website you provided it takes me to "Register for the Sims 3 Community" section where I am prompted to enter game code and my Origin display name. However, every time I insert the Sims 3 Cd-key it says "The serial code you entered is invalid." If I can't get past this step then there is no way that I can access my account on the Sims 3 Community website and can't download or buy any new content from Sims 3. Please help. Thank you.
Guys please!!! No offense to anyone, but honestly? Can you guys not read? If you buy the game off Origin, it's automatically registered FOR YOU!! Icons not popping up are just a bug. The only thing you're not getting is the pretty icon on your My Page!! If the code is stating its invaild and you bought it from somewhere other than Origin, contact EA!!!
Please guys, I'm not trying to be nasty. Read Ursula's post
The fact that is automatically registerd is the freaking problem! No need to be pissy when the fact is that I can't access "My page"! It stops me physically from acccessing "My page" of the website perpetually making me register my Sims 3 code. It was bought on Origin and the simple fact is that Auto-registration is the freaking problem because it blocks accesss to the user of his own account! Stop **bleep**ing patronizing us like we can't read or use computers.
Okay, sorry!! Guys please, I'm not trying to patronize you here, I'm trying to understand and I'm failing miserably because there are so many posts on the same issue which in my eyes is already fixed.
I'm really sorry guys, okay. I just took out some of my frustration on you and I'm sorry. You've every right to be angry - I'm sorry
sad part is... it's not acting like it's auto cause it keep telling me that I don't have the game register and can't get my free items.
