Bought Supernatural and can't download
I purchased Supernatural for download can can't download it. My bank is saying it's a pending purchase but my EA account shows no purchase history. Now I can't access anything to download what I bought.
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For everything account related, please contact Customer Support
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the option so show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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