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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

Cannot redeem product codes

i tried redeeming 2 sims stuff packs on the sims sights

<edit code for security reasons> Diesel

 <edit code for security reasons> Master suite

but there was not enough blocks so i registered them

i now shows i have the games but they are not installed

i to redeem them on the origin site but they say they have already been redeemed as they have already been registered

how do i install these packs

thank you

  • for digital downloads they will/should be in your origin account to download and install log into your origin from the desktop with your email and password you use for your account then find the game icon in your my games tab right click -download ,if you where logged into your orign when you redeemed the codes log out of origin and log back in this can get the games to reload/refresh

5 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    are these disks or digital downloads ?

    edit to ask and are these new games or second hand/used ?

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    download codes

    i borght them from game

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    for digital downloads they will/should be in your origin account to download and install log into your origin from the desktop with your email and password you use for your account then find the game icon in your my games tab right click -download ,if you where logged into your orign when you redeemed the codes log out of origin and log back in this can get the games to reload/refresh

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    it worked

    thank you so much for your help

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    welcomes 🙂 happy to hear you this, have a great day