13 years ago
Can't buy Sim Points!
've tried my paypal and my credit card, and when I use my paypal it just backtracks to the last page. For my credit card it says there is is a system error and to try again later.
It's been like two hours! Is anyone else having this problem? And when is it going to be fixed? Is there a customer service number I can call?
Hi,
this has been an ongoing problem for many simmers.
You need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us. You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.Here's also a long thread that is monitored by the Gurus, you can add your voice to: http://forum.thesims3.com/jforum/posts/list/255/545146.page