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EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
2 years ago

Can't buy Simpoints on Store.TheSims3.com?

Hey all,

At the moment the "Buy SimPoints" link on TheSims3.com is redirecting to the new EA app instead of the correct store page.

However, players can still purchase SimPoints on the EA app for PC (and Origin on Mac) to redeem on TheSims3.com and in-game stores while this issue is corrected.

Thanks!
the sims 3 store
  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 years ago
    "kmcclure0214;c-18211066" wrote:
    Where on the EA app can you purchase points? I cant find it. Thanks


    You can find them in EA app by clicking on The Sims 3 then Add-ons and then The Sims 3 Currency.
  • Johnnydeppgirl's avatar
    Johnnydeppgirl
    Seasoned Newcomer
    2 years ago
    Hi! Thank you for looking into this! Do you have any idea when it will be corrected?
    @EA_Cade
  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 years ago
    "candyboot;c-18208047" wrote:
    Hi! Thank you for looking into this! Do you have any idea when it will be corrected?
    @EA_Cade


    I haven't seen any updates on this issue, once we have more information I'll update this thread.

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