Forum Discussion

Anonymous

13 years ago

Approved

Can't find The Sims 3 serial code

I've purchased The Sims 3 a week ago and when I install it, that window asking for the serial code pops up. It says that the code might be either on the game case or in the game card, but I really can't find it. It also mentions something about a confirmation e-mail, however it didn't ask me for an e-mail address or something. Please help!

technical issues

1 Reply

roberta591
Hero (Retired)
13 years ago
If you have the disc version there should be a pamphlet about the game in the case. The code you need is on the back page of that pamphlet. The code is 5 groups of 4 characters. If the pamphlet is not there you need to contact the place you bought the game or contact EA customer support.