S i downloaded the sims 3 and it played fine , then i brought the supernatural pack, downloaded it and now it wont open after the launcher opens.
I've tried everything: new save file, aldkerlakepatch, net3.5 uninstall and reinstall, I honestly don't know what else I can do at this point.
help :(
1x95tgzma0ql Please remove or rename the Sims 3 folder in Documents > Electronic Arts. This contains your saves and other user data, so don't delete it; the point is to see whether the game will open without this content present. Either way, we know where to look.
If this helps, let me know what mods and custom content you've added, if any, including any content from the Exchange. If you haven't, or you don't have any content you want to preserve, you can move your saves from the old Sims 3 folder to the new one and continue on.
If the clean folder doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
sadly this didnt work :( but heres my dxdiag:
1x95tgzma0ql You don't need the Alder Lake patch since you don't have an affected CPU (and the EA App version of the game was patched to fix this issue anyway). So please repair the game (EA App > Sims 3 > Manage > Repair) to undo the effects of the patch. This will also revert any other changes you've made to the game's program files, including getting your graphics card recognized. That's fine, actually better for testing, but if you do have edited files you'd like to use again later, save them first; just don't add them back until the game is working properly.
The two Sims 3 errors in your dxdiag are somewhat generic: they could be caused by anything from mods or custom content to a bad graphics driver. So some experimenting may be necessary here. First, please try playing with yoru computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. After you go offline but before you try to play, please delete the new Sims 3 folder in Documents > Electronic Arts, since it won't contain any of your data (that would be in the original folder you moved).
If this doesn't help, try forcing the game to launch in windowed mode. Open Options.ini, in Documents > Electronic Arts > The Sims 3, search for fullscreen , and set it to 0 (zero).
If this doesn't help either, please describe what happens when you press Play, even if it's nothing at all. Please also let me know whether your Documents directory is inside the OneDrive folder. Right-click the Documents icon (the special one, not just another folder icon) in a File Explorer window and select Properties > General, then look at the Location.
Thank you for replying,
I tried everything above, what happens is EA loads. The sims 3 Launcher loads then i press play and it cuts to a fully black screen for 3 seconds and nothing happens.
my file location shows onedrive after user even after i deleted onedrive
1x95tgzma0ql The issue might be the OneDrive folder. To change the location, right-click Documents and select Properties > Location, then change the location to this:
C:\Users\[your username]\Documents
Put in your actual username of course, the same one you currently see in the file path.
If that fails, here's another way around it:
Please follow the instructions carefully. The guide is directly from Microsoft, so it will work fine, and not break anything, as long as you do exactly what it says. And only change the Personal location, nothing else.
