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soffybf's avatar
soffybf
7 years ago
Solved

Can't open my game

Hello I can't open my sims 4 on my macbook anymore? I've played it several times without no problems before, but now it won't open? I have tried to shut down my computer several times, open origin ...
mac
technical issues
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    Sorry to hear that you are having issues @soffybf, can you share the exact error message that you are seeing?

    Do you happen to have any mods installed, if so can you remove them and then try launching the game again as a faulty mod can cause issues such as the game not launching.

    Darko

Galaxytii's avatar
Galaxytii
7 years ago

Ok, I am repairing it now. If it Will not work Ill give you my specifications but ill cover my pc's ID and that private stuff is that alright?

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

That is fine @Galaxytii  but a DxDiag does not contain any information that you would need to worry about sharing.

Dakro

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