Can't play The Sims 3!!!
When I start my game, the screen goes black. Then should come The Sims logo and stuff ( loading screen ). But instead it goes back to my desktop.... Why?? Why can't I play???? Please help :C
Forum Discussion
Black screen usually means something is up with your video card.
Can you please your Dxdiag. To gather your DxDiag, windows key + R Key. in the run box type dxdiag, hit ok and save report to desktop. Post the whole report. this will take you several posts
what is the Dxdiag?
DxDiag will tell you what operating system you have all your drives, if they are updated or not and errors you might have on your computer.
Should i hit "Save all information" ???
I did as you said. I pressed windows and R key, i hitted ok, but it went to DirectX Diagnostic Tool ... Is it right?? ( I don't understand a thing ) ☹️
yes that it correct, let it load and save a copy to desktop. See this thread for an exaple of the DxDiag report you need to post
http://answers.ea.com/t5/The-Sims-3/Game-crashes/td-p/2806862
Why do I have to post the reports ???
