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Theta-3119's avatar
Theta-3119
7 years ago
Solved

Can't redeem code for purchased world (Error 502 Bad Gateway)

Hello, I purchased the Dragon Valley world on Origin today. I did this in hopes of avoiding having to use the Sims Store as whenever I tried to log in to make the transaction I was presented with ...
pc
technical issues
  • EA_Mai's avatar
    EA_Mai
    7 years ago

    Hi @Theta-3119 @SirForteske ,

    Thank you for your reports! We made some changes that should help with this issue - please, clear your browser cache and give it another try! 🙂

    Let us know how it goes!

    Thanks,

    -Mai

Theta-3119's avatar
Theta-3119
7 years ago
It appears to be working now, thank you very much for your help!
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
7 years ago
Glad to hear that, thanks for confirming @Theta-3119!
  • SirForteske's avatar
    SirForteske
    7 years ago

    I've just tried and could successfully login. Thanks!

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