Can't register Sims 3 on EA website to install the game
I bought a physical copy of The Sims 3 from Amazon. When I try an install the game, first of all the Origin app starts up and asks me to enter my Product Code. I type in the 20 character code printed on the bottom of the installation guide.
I get the error message:
'We're sorry, this code cannot be redeemed here. Please redeem your code at the following site:
https://www.thesims3.com/registeragame.html'
Clicking on this link sends me to the EA site, where once I am logged in, I click on the 'Register a Game' link, and get the error message:
This website is not available.
The server at sims3web01.sig.max.ad.ea.com can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.
I have tried using Chrome (as above) and IE, and get the same error message.
Any suggestions?
Thanks
Paul