Hi.
I have just bought the latest data pack of the SIMS 3 : The Four Seasons
And I have recieve a code in the data pack, saying that I can download further information for the game
But the online system said that the code have been used, so that I cannot download any information.
Pls check out my questions. The code in the data pack is " [edit: personal information removed]
And pls reply to my e-mail a.s.a.p
Your
Customer
Did you download the Origin client and check if the game is available for download there ?
If it's not, you need to contact Customer support.
Also please remove your serial code. This is a public forum.
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
