If you see this error:
Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag. You'll need to open the folders manually; the file won't show up in a search.
If this doesn't help, please move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, then try to launch the game again.
That worked! Thanks so much!!
Georgie2096 I've moved your post to the master thread for this error. Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag.
I’m having issues running sims 3 as well, my game tells me to update it, but doesnt give me an option to update anywhere. I’ve tried repairing it, clearing the cache, re-installing the ea app, but it still won’t give me the option to update
Thank you for the help!
@abc1247333681 Move the entire Sims 3 folder to the desktop and try again.
If that doesn't help, please open Terminal, in Applications > Utilities, copy and paste this command, and enter:
find / -name "Version.tag" 2>/dev/null
Then post the results. (Feel free to black out or delete your username, but please leave the rest intact.) I'd like to see whether there's another copy of this file lurking somewhere on your computer, and if so, where it is.
Hi
Thanks a lot for your advice. Unfortunately it doesn't help. Do you have any other suggestions? Thanks
@abc1247333681 I've moved your post to the master thread for this error message. Please go into Documents > Electronic Arts > The Sims 3 and delete Version.tag.
Hi
I have issues with my Sims 3 as well on my Macbook.
The attached image is the message I get, when I try to play the game with the EA-app.
I have tried to uninstall and then download the game several times now - but it's still not working.
Please, is this something you can assist with?
Thank you in advance
@amyamelia91 Please move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and try again to play.
If this doesn't help, let me know whether you have iCloud Drive enabled and syncing Documents. Open System Preferences/Settings > Apple ID, click iCloud on the left, and see whether iCloud Drive is checked. If it is, click Options, and you'll see which folders are syncing. If iCloud Drive is enabled, please also let me know how much free and total storage you have, and whether Optimize Mac Storage is enabled, both towards the bottom of the window.
Please also let me know whether you use a third-party antivirus or some kind of cleaner app.
