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@CentraMagik A couple of screenshots of the black pixel squares would be helpful. You can put your game in windowed mode (cmd-enter) and then use cmd-shift-4 to capture the section of screen you want to show.
Please also attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3. (You'll need to manually open the folders; the file won't show up in a search.) You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
@CentraMagik I described how to find the deviceconfig.log here:
Please also attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3. (You'll need to manually open the folders; the file won't show up in a search.) You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
- 5 years ago
And that’s will be useful for that problem? I have the same, with the hair.
- puzzlezaddict5 years agoHero+
@aerowenia The deviceconfig is useful for people with the grainy hair because that issue doesn't affect everyone. The file shows your graphics chip or card, OS and driver version, and graphics settings, which can help identify and reproduce the issue. I don't know whether it will ever be fixed, but more info can only help.
- 5 years ago
Hi there, I've been having the same problem and I've found the document you meant. Is this any help?
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