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daydreamqt's avatar
daydreamqt
5 years ago

[CURRENT ISSUE] sims 3 64 bit & metal keeps crashing?

I was able to get the game working, I got the CD key and everything. Graphics look great and all, but I can only play for about 15 minutes before it crashes. It's really annoying and I hope this gets...
mac
technical issues
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@Akosantwi79  Your hardware is actually below the minimum requirement for the 64-bit version of Sims 3.  That doesn't mean you necessarily can't play, just that performance may not be great, especially if you play with Pets (might not work at all) or Seasons (you might see crashes during inclement weather).  It can help to play in windowed mode and on low settings.

@amycoLLiNs4518  For the Finalizing issue, try repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.  If that doesn't help, run the Origin reset tool for macOS:

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

and repair again.  If that doesn't help either, then hopefully a future Origin update will fix this—it may be related to the issue of packs being grayed out at the bottom of the launcher, which will need an Origin update to fix.  We hope that will happen soon; it's already fixed in the "technical preview" (beta version).

Akosantwi79's avatar
Akosantwi79
5 years ago

@puzzlezaddict Thanks for your response, I tried your recommendations but I still experienced crashing very shortly into game play. I have already been considering this, but do you recommend I install the Windows partition to play? Though my computer specs are below the minimum for the 64-bit update, do you think I will still experience these problems running Windows?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Akosantwi79  If you Bootcamped your Mac and installed the game in Windows, it might run okay, but it's entirely possible it wouldn't perform any better than what you're seeing now.  Different players can have widely different experiences, for sure.  However, your hardware is pretty weak for the Windows version of the game as well, and many people with similar processors and graphics chips struggle to play at all.

    Besides, you'd want to have at least 100 GB free to devote to the Windows partition, plus at least 30 GB free on the Mac side once you've uninstalled Sims 3.  (I'd prefer more, but it's not strictly necessary.)  And you'd need to buy a Windows 10 product key, which, last I checked, is about $110 for the cheapest legitimate option.

    If you'd like to troubleshoot a bit more on the Mac side, please do this:

    • Move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.
    • Load the game to the Main Menu, switch to windowed mode (cmd-enter), turn ALL the graphics settings to the minimum, and quit.
    • Do not add any content at all: no saves, no mods or cc, etc.
    • Reload, and start a one sim, no pet household in Sunset Valley.
    • Keep track of any freezes/spinning cursors/crashes, and let me know when they happen.

    Please also list the packs you currently have installed.

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