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It didn't work. I don't want to upgrade to Windows 10. I don't know how to do it so I'd rather buy another computer. I'm not sure if I install Windows 10 it will go well.
@Oumie-x There should be Windows 10 drivers for your computer. I believe this is your model:
But you can enter your serial number to double-check, then sort by Windows 10 and see the available drivers.
One thing you can do now is update the graphics driver, which is from 2015. Intel offers a driver from 2021 that's compatible with Windows 7 and your processor:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.
However, given the handful of reports of issues trying to play Sims 3 on Windows 7, I'm not sure this is going to help. If it doesn't, and you really don't want to install Windows 10, then I'm not sure what else to suggest, unfortunately. I'll keep poking at the issue though.
- Oumie-x17 days agoSeasoned Novice
If I decide to install Windows 10, I will have to find someone to do it for me. I think it will be installed incorrectly if I install it myself.
I will try to update the graphics driver on Saturday or Sunday. But before I do that, I would like to know if it is complicated to do?
- puzzlezaddict17 days agoHero+
@Oumie-x Updating a graphics driver is not complicated at all. You download the driver, you run it as an admin, you might need to select a couple of options, and then you wait. For the options, choose a clean install if you can, and let Intel install the audio driver if it gives you the option. None of these options will break anything, so don't worry about it too much, and feel free to ask if you don't understand what some option does.
- Oumie-x14 days agoSeasoned Novice
Hello, I saw that some players who had the same problem managed to make their game work. Could it work for me too? And if so, how should I proceed?
- puzzlezaddict14 days agoHero+
@Oumie-x One other player reported that reinstalling the VC++ 2005 x86 runtime helped, after uninstalling their current copies. This was my suggestion:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-patch-Jan-13-2025/m-p/14411882#M268025
I don't know whether they also needed to reinstall DX9 and .NET Framework 3.5, or those steps were unnecessary. So please let me know whether VC++ 2005 alone is enough or you need to install one or both of the other runtimes.
- Oumie-x14 days agoSeasoned Novice
I want to make sure I don't make a mistake.
Is it in those?
- puzzlezaddict13 days agoHero+
@Oumie-x You only need to delete the redistributables that say 2005 and do NOT say x64. They're all independent of each other.
- Oumie-x13 days agoSeasoned Novice
Thank you very much for your help. My game is working again. Really thank you 🙂
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