[Current Issue] Sims 3 "serious error" when loading save

zylahbee7  The point here is not where Sims 3 is installed, although if it's installed anywhere in Documents, please uninstall it and put it back in the default C:\Program Files\EA Games.  The question is where the user folder is, and the user folder follows the Windows setting.

So please run the reg query command in the first post and provide the result here.  You can write [username] instead of your actual username if you want, but please leave the rest intact.

For the other computer, if you'd like to troubleshoot there too, please post a screenshot of the error or write out the full text.