Hello, I tried to find a another thread like my problem, but to no avail. I tried to find the prodct code so i could register it on the sims 3 store, but no avail. I also checked to see if all my games were registered that I had purchased off of EA, and they were already, just not dragon valley. I believe this is a problem. PLS HELP!!
@AttaGirl04 If you have purchased Dragon Valley on Origin / EA App, you should have got a confirmation email with the product key. There might be an additional code for Celtic Lands if you got the Gold Edition. For 3rd party stores, it depends on how they handle these, but it is usually by email.
If you have purchased it on a disk, the code should be in the box on the installation manual. These 16-digit codes can be redeemed here: https://store.thesims3.com/myAccount.html
If you have already done this, then Dragon Valley should have appeared in your Purchase History: https://store.thesims3.com/purchaseHistory.html. You can also check its product page on The Sims 3 Store to see if the Download button is available.
