Forum Discussion

Hero+

3 years ago

[Current Issue] Sims 3 Store world can't register/install

Overview This guide is for registering and installing standalone worlds from the Sims 3 Store, specifically those bought with money. That list includes Dragon Valley, Hidden Springs, Monte Vista, ...

Not applicable

3 years ago

I did not receive a confirmation email but in order history I see the purchase that I made for the sims pack. Do you know how I could access the sims 3 world bundles I bought?

maclukejane

Not applicable

3 years ago

The same thing is happening to me! There was no confirmation email sent and on the EA app it says that I own the games, however I cannot install them!

Diana2214
Not applicable
3 years ago
@maclukejane Yeah I’m having the same problem and the EA Help is not helping either at all.
- puzzlezaddict
  Hero+
  3 years ago
  @Diana2214 Same question: what content did you buy that's missing?
  - Diana2214
    Not applicable
    3 years ago
    @puzzlezaddict Hidden springs and Dragon Vally and the worlds say they are in my contents for the sims 3 but I cannot download them nor play with them.
7898afb79b9e8a4
Not applicable
2 years ago
same here, have you fixed it? please tell me how