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puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

[Current Issue] Sims 3 Store world can't register/install

Overview This guide is for registering and installing standalone worlds from the Sims 3 Store, specifically those bought with money.  That list includes Dragon Valley, Hidden Springs, Monte Vista, ...
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the sims 3 store
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maclukejane's avatar
maclukejane
Not applicable
3 years ago

The same thing is happening to me! There was no confirmation email sent and on the EA app it says that I own the games, however I cannot install them! 

Diana2214's avatar
Diana2214
Not applicable
3 years ago
@maclukejane Yeah I’m having the same problem and the EA Help is not helping either at all.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Diana2214  Same question: what content did you buy that's missing?

    • Diana2214's avatar
      Diana2214
      Not applicable
      3 years ago
      @puzzlezaddict Hidden springs and Dragon Vally and the worlds say they are in my contents for the sims 3 but I cannot download them nor play with them.
      • Diana2214's avatar
        Diana2214
        Not applicable
        3 years ago
        @Diana2214 I bought them on the Ea app and they are not in my store accounts purchase history

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