@Xyn0va Did you also check your purchase history? Please do so: click Store > My Store Account > Purchase History, and have a look. The purchases should be listed in reverse chronological order.
If this doesn't help, please let me know which world you bought and where and when you purchased it.
Yes I've checked my purchase history and its not there. I purchases Roaring Heights on EA play. I used the code they gave me in my email receipt on the sims 3.com and it comes up as already used but the world is no where to be seen on my account.
