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Bluebellflora's avatar
Bluebellflora
Hero+
10 years ago
Solved

[CURRENT ISSUE] The Sims 3 - Disc Authorisation/No Disc Errors

"Disc Authorization Failure – no game disc found! Please insert The Sims 3 disc before proceeding" "Disc Authorization Failure – we are unable to verify that your disc is a valid copy of The Sims ...
mac
technical issues
  • Bluebellflora's avatar
    Bluebellflora
    10 years ago

    @GeorgeAndAlice

    Uninstall your most recent EP then download and reinstall the digital version from Origin. Instructions here.

Anonymous's avatar
Anonymous
9 years ago

Hi everyone, 

I had some startup issues and changed in the textedit to skip the launcher which seemed to work, and then it said "Disc authorization has failed to determine if this is an authentic disc, please contact customer service". So I searched around and learned to delete the "DCCACHE" and "Downloads" Files from my documents folder. It worked perfectly for one time I played and now that trick doesn't work anymore. Any way to help?

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    Hi @jessicharming,

    I merged your thread here because you seem to be having this same issue. Please, take a look to the first post in this thread for some useful information 😉

    -Mai

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