Deleted my account for 1yr inactivity
Good morning, I had an account associated with a different email address than the account I am making this post on. On that account I had the sims 3 and ALL of its content except maybe one content p...
Forum Discussion
EA_Cath
Community Manager
Community ManagerHey @DanthegreatV , I'm sorry you can't get access to your account.
I don't think your account is completely deleted, because deleting accounts is a whole procedure that needs that account owner to contact support and the agents to go through a lot of actions to delete an account. Your older account is probably just stuck in an inactive state which is usually solved by resetting the password.
What email domain do you have on your older account? Don't give me the full email address, just the domain (ie. Gmail, Yahoo etc.). Sometimes some domains have troubles receiving our mails so maybe there are some troubleshooting steps we can try.
It's likely we'll have to refer you to support again since we don't have any tools on the forums to help you recover your account, or anything to load account details, but we can see if we can avoid you to go through support again in the first place.
