cebmarin Try the website: https://www.ea.com/en/games/the-sims/the-sims-3/buy/addon/the-sims-3-pets It's also worth clearing the EA App's cache in case it's working with some stale data: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Website is working but ea app is still same after cache clearing.

cebmarin Then just use the website. The purchase(s) should show up in the EA App afterwards. If it's still a problem on Monday, feel free to bump the thread. But there's unlikely to be anyone available to work on this over the weekend.

Forum Discussion

cebmarin

Seasoned Ace

2 months ago

Sims 3 DLC Discounts Not Applied

bug

never cc or mods

technical issues

3 Replies

puzzlezaddict
Hero+
2 months ago
cebmarin Try the website:

https://www.ea.com/en/games/the-sims/the-sims-3/buy/addon/the-sims-3-pets

It's also worth clearing the EA App's cache in case it's working with some stale data:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
cebmarin
Seasoned Ace
2 months ago
Website is working but ea app is still same after cache clearing.
puzzlezaddict
Hero+
2 months ago
cebmarin Then just use the website. The purchase(s) should show up in the EA App afterwards.

If it's still a problem on Monday, feel free to bump the thread. But there's unlikely to be anyone available to work on this over the weekend.