[DESPERATE] "The Sims 3 has stopped working" after 10-20 minutes of playing (every time)
Hi,
I recently purchased The Sims 3 through the Humble Bundle and installed it on my brand new computer using Origin.
Every time I try to play the game, I get "The Sims 3 has stopped working" after playing for about 10-20 minutes; usually within creating sims. If I'm lucky or fast enough, I get to the actual game.
Here are things I've tried:
- Deleting the cache folders in My Documents > Electronic Arts > The Sims 3
- Adding every single .exe in the Sims 3 Program Files(x86) folder (including the exes in the "Packs" folder) to the DEP thing.
- Right clicking on the shortcut, clicking "Properties", clicking "Compatibility", running in Windows XP (Service Pack 2), reducing colour mode and running the program as administrator.
- Running the game in Windowed mode (non-fullscreen) & making the window small
- Going to my Intel Graphics options, going to Advanced Mode, clicking on 3D and setting it to maximum performance.
- Running directly through TS3W.exe.
- Adding all exes to firewall allowance
- Using CFF Explorer to disallow TS3.exe from using more than 2GB of RAM
I think I've tried a few other things but I can't recall. Here is information about my computer:
- Age: A few days
- OS: Windows 8 (64-bit)
- Model: Acer Aspire E1-531
- Processor: Intel B960 (2.2GHz, 2MB L3 cache)
- Graphics: Intel HD
- LCD: 15.6" HD LED
- RAM: 8 GB DDR3 (7.82 available)
- HDD: 1000 GB (915 available)
Here is my most recent crash report (xcpt) txt file:
- [Build info]
- Application: Sims3
- BuildTime: 2013-06-06-1922
- BuildUser: codebuilder
- BuildHost: SIMS-BUILD131
- BuildConfig: Release
- BuldVersion: 0.2.0.210
- Commandline: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
- [System info]
- Computer name: WILLPC
- Computer DNS name: WillPC
- User name: Will
- EA_PLATFORM: Windows on X86
- OS name: Windows XP
- OS version number: 5.1.2600
- OS service pack: Service Pack 2
- Debugger present: no
- CPU count: 2
- Processor type: x86
- Processor level: 6
- Processor revision: 10759
- Memory load: 18%
- Total physical memory: 8005 Mb
- Available physical memory: 6512 Mb
- Total page file memory: 12613 Mb
- Available page file memory: 7186 Mb
- Total virtual memory: 4095 Mb
- Free virtual memory: 38 Mb
- [Application info]
- Language: C++
- Compiler: Microsoft Visual C++ compiler, version 1400
- App path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
- App version: 0.2.0.210
- [Exception info]
- date: 2013-08-21
- time: 16.23.21
- type: ACCESS_VIOLATION writing address 0x00000000
- address: 0x735072d7 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll":0x0001:0x000162d7
- [Call stack]
- C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll
- 0x735072d7
- C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll
- 0x73507344