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Anonymous
12 years ago

[DESPERATE] "The Sims 3 has stopped working" after 10-20 minutes of playing (every time)

Hi,

I recently purchased The Sims 3 through the Humble Bundle and installed it on my brand new computer using Origin.

Every time I try to play the game, I get "The Sims 3 has stopped working" after playing for about 10-20 minutes; usually within creating sims. If I'm lucky or fast enough, I get to the actual game.

Here are things I've tried:

- Deleting the cache folders in My Documents > Electronic Arts > The Sims 3

- Adding every single .exe in the Sims 3 Program Files(x86) folder (including the exes in the "Packs" folder) to the DEP thing.

- Right clicking on the shortcut, clicking "Properties", clicking "Compatibility", running in Windows XP (Service Pack 2), reducing colour mode and running the program as administrator.

- Running the game in Windowed mode (non-fullscreen) & making the window small

- Going to my Intel Graphics options, going to Advanced Mode, clicking on 3D and setting it to maximum performance.

- Running directly through TS3W.exe.

- Adding all exes to firewall allowance

- Using CFF Explorer to disallow TS3.exe from using more than 2GB of RAM

I think I've tried a few other things but I can't recall. Here is information about my computer:

- Age: A few days

- OS: Windows 8 (64-bit)

- Model: Acer Aspire E1-531

- Processor: Intel B960 (2.2GHz, 2MB L3 cache)

- Graphics: Intel HD

- LCD: 15.6" HD LED

- RAM: 8 GB DDR3 (7.82 available)

- HDD: 1000 GB (915 available)

Here is my most recent crash report (xcpt) txt file:

  1. [Build info]
  2. Application: Sims3
  3. BuildTime:   2013-06-06-1922
  4. BuildUser:   codebuilder
  5. BuildHost:   SIMS-BUILD131
  6. BuildConfig: Release
  7. BuldVersion: 0.2.0.210
  8. Commandline: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
  9.  
  10.  
  11. [System info]
  12. Computer name: WILLPC
  13. Computer DNS name: WillPC
  14. User name: Will
  15. EA_PLATFORM: Windows on X86
  16. OS name: Windows XP
  17. OS version number: 5.1.2600
  18. OS service pack: Service Pack 2
  19. Debugger present: no
  20. CPU count: 2
  21. Processor type: x86
  22. Processor level: 6
  23. Processor revision: 10759
  24. Memory load: 18%
  25. Total physical memory: 8005 Mb
  26. Available physical memory: 6512 Mb
  27. Total page file memory: 12613 Mb
  28. Available page file memory: 7186 Mb
  29. Total virtual memory: 4095 Mb
  30. Free virtual memory: 38 Mb
  31.  
  32. [Application info]
  33. Language: C++
  34. Compiler: Microsoft Visual C++ compiler, version 1400
  35. App path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
  36. App version: 0.2.0.210
  37.  
  38. [Exception info]
  39. date: 2013-08-21
  40. time: 16.23.21
  41. type: ACCESS_VIOLATION writing address 0x00000000
  42. address: 0x735072d7 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll":0x0001:0x000162d7
  43.  
  44. [Call stack]
  45. C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll
  46. 0x735072d7
  47.  
  48. C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6910_none_d089c358442de345\MSVCR80.dll
  49. 0x73507344
  50.  
C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
51. 0x00434160
 
(The post removed some "invalid HTML" so it might not be the full... :S
I posted it on pastebin here: http://pastebin.com/sE4pede9)
 
Please help, I'm pretty desperate right now.
Thanks!

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