DLC Code
I have purchased a DLC add on code for the above but all I get when entering the code is :- An error occurred while trying to process your request. Please contact Origin Help FAQ. but I cant find any...
Forum Discussion
http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162#U387162
OR contact CS
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
