Does the HP ENVY work with the SIMS 3?

Really depends on the specs of that envy.

Could you post them ?

Windows 8 64-bit (6.2, Build 9200)

Processor- AMD A10-6700 APU with Radeon(tm) HD Graphics (4CPUs), ~3.7GHz

Memory 12288MB RAM

Available- 21060MB

DirectX 11

I now have played it and after 30 minutes of game play it shut my computer down. So I have no clue what to do.

I just bought this computer new so why would it do this? is it the game itself or the computer?

What graphics card does it have ?

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

System Information
------------------

Time of this report: 2/22/2014, 02:40:48
Machine name: ENVY-PC

Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: 700-056
BIOS: 80.35
Processor: AMD A10-6700 APU with Radeon(tm) HD Graphics    (4 CPUs), ~3.7GHz
Memory: 12288MB RAM
Available OS Memory: 11462MB RAM
Page File: 2275MB used, 20962MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

Display Devices
---------------
Card name: AMD Radeon HD 8670D
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 8670D (0x990C)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_990C&SUBSYS_2AE0103C&REV_00
Display Memory: 6225 MB
Dedicated Memory: 750 MB
Shared Memory: 5474 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LG TV
Monitor Id: GSM0001
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15

Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1230 (English)
Driver Version: 13.151.0.0
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 8/24/2013 08:52:44, 1233616 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: 

Device Identifier: {D7B71EE2-DA4C-11CF-4277-EA0ABEC2C535}
Vendor ID: 0x1002
Device ID: 0x990C
SubSys ID: 0x2AE0103C
Revision ID: 0x0000
Driver Strong Name: oem59.inf:cb0ae4144a726c3b:ati2mtag_Trinity_Desktop:13.151.0.0😛ci\ven_1002&dev_990c&subsys_2ae0103c
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C 
DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD  
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
 D3D9 Overlay: Not Supported
 DXVA-HD: Not Supported
 DDraw Status: Enabled
 D3D Status: Enabled
 AGP Status: Enabled

Disk & DVD/CD-ROM Drives

------------------------      

Drive: C:  Free Space: 1784.1 GB Total Space: 1887.1 GB File System: NTFS       Model: ST2000DM 001-1CH164 SATA Disk Device

Drive: D:  Free Space: 2.4 GB Total Space: 19.1 GB File System: NTFS       Model: ST2000DM 001-1CH164 SATA Disk Device

Drive: E:       Model: hp CDDVDW SH-216DB SATA CdRom Device      Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/25/2012 18:26:36, 174080 bytes

-------------- System Devices --------------     

Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1400&SUBSYS_00000000&REV_00\3&267A616A&1&C0    Driver: n/a

Name: Ralink RT3290 802.11bgn Wi-Fi Adapter Device ID: PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00\4&3360A444&0&00AB    Driver: C:\windows\system32\DRIVERS\netr28x.sys, 5.00.0037.0000 (English), 11/26/2013 16:34:02, 2505904 bytes    Driver: C:\windows\system32\drivers\vwifibus.sys, 6.02.9200.16384 (English), 7/25/2012 18:27:54, 24064 bytes    Driver: C:\windows\system32\RaCoInstx.dll, 1.00.0010.0000 (English), 7/3/2013 09:46:36, 331568 bytes    Driver: C:\windows\system32\RaCoInst.dat, 10/8/2013 18:58:56, 13973 bytes

Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1403&SUBSYS_00000000&REV_00\3&267A616A&1&C3    Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_2AE0103C&REV_11\3&267A616A&1&9A   

Driver: C:\windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 79192 bytes    Driver: C:\windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 498008 bytes    Driver: C:\windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 623448 bytes

Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_2AE0103C&REV_11\3&267A616A&1&92   

Driver: C:\windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 79192 bytes    Driver: C:\windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 498008 bytes    Driver: C:\windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 623448 bytes

Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&267A616A&1&A4    Driver: C:\windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:55, 234224 bytes

Name: Ralink Bluetooth PCIe Adapter Device ID: PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&3360A444&0&01AB    Driver: C:\windows\system32\DRIVERS\rtbth.sys, 2.09.0022.0000 (English), 12/2/2013 09:42:14, 1204424 bytes    Driver: C:\windows\system32\DRIVERS\rt3298.bin, 12/2/2013 09:42:14, 40958 bytes

Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1401&SUBSYS_00000000&REV_00\3&267A616A&1&C1    Driver: n/a

Name: Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) Device ID: PCI\VEN_1969&DEV_1091&SUBSYS_2AE0103C&REV_10\4&1C3AAFED&0&0038    Driver: C:\windows\system32\DRIVERS\L1C63x64.sys, 2.01.0000.0007 (English), 7/30/2012 03:00:23, 110744 bytes

Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_14101022&REV_00\3&267A616A&1&00    Driver: n/a

Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1404&SUBSYS_00000000&REV_00\3&267A616A&1&C4    Driver: n/a

Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_2AE0103C&REV_11\3&267A616A&1&A5    Driver: C:\windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 4/9/2013 18:21:18, 27136 bytes    Driver: C:\windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 498008 bytes    Driver: C:\windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 623448 bytes

Name: High Definition Audio Controller Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_2AE0103C&REV_01\3&267A616A&1&A2    Driver: C:\windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.16420 (English), 4/9/2013 18:02:49, 71168 bytes

Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_43A0&SUBSYS_00001022&REV_00\3&267A616A&1&A8    Driver: C:\windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:55, 234224 bytes

Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_1417&SUBSYS_2AE0103C&REV_00\3&267A616A&1&38    Driver: C:\windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:55, 234224 bytes

Name: AMD Radeon HD 8670D Device ID: PCI\VEN_1002&DEV_990C&SUBSYS_2AE0103C&REV_00\3&267A616A&1&08    Driver: C:\windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1331 (English), 8/24/2013 08:53:10, 12521472 bytes   

Driver: C:\windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 8/24/2013 08:52:54, 43520 bytes   

Driver: C:\windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6340 (English), 8/24/2013 08:52:36, 617472 bytes   

Driver: C:\windows\system32\atiumd64.dll, 9.14.0010.0984 (English), 8/24/2013 08:52:40, 7257008 bytes   

Driver: C:\windows\system32\atiumd6a.dll, 8.14.0010.0415 (English), 8/24/2013 08:53:12, 6765704 bytes   

Driver: C:\windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 8/24/2013 08:52:54, 190976 bytes   

Driver: C:\windows\system32\atiicdxx.dat, 8/24/2013 08:53:18, 716208 bytes   

Driver: C:\windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 8/24/2013 08:52:54, 78432 bytes   

Driver: C:\windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 8/24/2013 08:52:26, 78432 bytes   

Driver: C:\windows\system32\atiadlxx.dll, 6.14.0010.1128 (English), 8/24/2013 08:53:18, 784384 bytes   

Driver: C:\windows\system32\atiumd6a.cap, 8/24/2013 08:52:38, 3388672 bytes   

Driver: C:\windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 8/24/2013 08:52:44, 26112 bytes   

Driver: C:\windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 8/24/2013 08:52:26, 368640 bytes   

Driver: C:\windows\system32\ativvsva.dat, 2/7/2013 13:30:50, 157144 bytes   

Driver: C:\windows\system32\ativvsvl.dat, 2/7/2013 13:30:50, 204952 bytes   

Driver: C:\windows\system32\ativvaxy_cik.dat, 8/24/2013 08:53:10, 233396 bytes   

Driver: C:\windows\system32\ativvaxy_cik_nd.dat, 8/24/2013 08:53:06, 231984 bytes   

Driver: C:\windows\system32\ativce02.dat, 8/24/2013 08:52:44, 81920 bytes   

Driver: C:\windows\system32\atiesrxx.exe, 6.14.0011.1159 (English), 8/24/2013 08:52:36, 239616 bytes   

Driver: C:\windows\system32\atieclxx.exe, 6.14.0011.1159 (English), 8/24/2013 08:52:46, 571904 bytes   

Driver: C:\windows\system32\atidemgy.dll, 4.05.4979.21917 (English), 8/24/2013 08:52:38, 442368 bytes   

Driver: C:\windows\system32\atio6axx.dll, 6.14.0010.12420 (English), 8/24/2013 08:53:16, 25386496 bytes   

Driver: C:\windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 8/24/2013 08:52:56, 62464 bytes   

Driver: C:\windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 8/24/2013 08:52:40, 55808 bytes   

Driver: C:\windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 8/24/2013 08:52:34, 15716352 bytes   

Driver: C:\windows\system32\atipblag.dat, 9/13/2011 06:06:18, 3917 bytes   

Driver: C:\windows\system32\atiu9p64.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:36, 114488 bytes   

Driver: C:\windows\system32\atiuxp64.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:38, 142792 bytes   

Driver: C:\windows\system32\atig6pxx.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:36, 75264 bytes   

Driver: C:\windows\system32\atig6txx.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:36, 100352 bytes   

Driver: C:\windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 05:35:30, 118784 bytes   

Driver: C:\windows\system32\atiapfxx.blb, 8/24/2013 08:52:36, 544432 bytes   

Driver: C:\windows\system32\atidxx64.dll, 8.17.0010.0511 (English), 8/24/2013 08:52:24, 8819560 bytes   

Driver: C:\windows\SysWOW64\atiumdag.dll, 9.14.0010.0984 (English), 8/24/2013 08:52:42, 6189416 bytes   

Driver: C:\windows\SysWOW64\atiumdva.dll, 8.14.0010.0415 (English), 8/24/2013 08:53:00, 6174472 bytes   

Driver: C:\windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 8/24/2013 08:53:00, 71704 bytes   

Driver: C:\windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 8/24/2013 08:53:18, 71704 bytes   

Driver: C:\windows\SysWOW64\atiadlxy.dll, 6.14.0010.1128 (English), 8/24/2013 08:52:36, 595456 bytes   

Driver: C:\windows\SysWOW64\atiumdva.cap, 8/24/2013 08:52:26, 3422720 bytes   

Driver: C:\windows\SysWOW64\ativvsva.dat, 2/7/2013 13:30:50, 157144 bytes   

Driver: C:\windows\SysWOW64\ativvsvl.dat, 2/7/2013 13:30:50, 204952 bytes   

Driver: C:\windows\SysWOW64\atioglxx.dll, 6.14.0010.12420 (English), 8/24/2013 08:53:06, 21399040 bytes   

Driver: C:\windows\SysWOW64\atidxx32.dll, 8.17.0010.0511 (English), 8/24/2013 08:53:02, 7673640 bytes   

Driver: C:\windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 8/24/2013 08:52:44, 52224 bytes   

Driver: C:\windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 8/24/2013 08:52:26, 49152 bytes   

Driver: C:\windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 8/24/2013 08:52:58, 14302208 bytes   

Driver: C:\windows\SysWOW64\atipblag.dat, 9/13/2011 06:06:18, 3917 bytes   

Driver: C:\windows\SysWOW64\atiu9pag.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:56, 97984 bytes   

Driver: C:\windows\SysWOW64\atiuxpag.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:26, 125824 bytes   

Driver: C:\windows\SysWOW64\atigktxx.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:26, 96768 bytes   

Driver: C:\windows\SysWOW64\atiglpxx.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:36, 69632 bytes   

Driver: C:\windows\SysWOW64\atiapfxx.blb, 8/24/2013 08:52:36, 544432 bytes   

Driver: C:\windows\atiogl.xml, 8/24/2013 08:52:22, 47164 bytes   

Driver: C:\windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 23:34:36, 51200 bytes   

Driver: C:\windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/28/2010 02:33:08, 332800 bytes   

Driver: C:\windows\system32\amdave64.dll, 5.03.0005.0002 (English), 8/24/2013 08:52:54, 96256 bytes   

Driver: C:\windows\SysWOW64\amdave32.dll, 5.03.0005.0002 (English), 8/24/2013 08:52:44, 90624 bytes   

Driver: C:\windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 8/24/2013 08:52:44, 89088 bytes   

Driver: C:\windows\system32\amdhcp64.dll, 1.00.0000.0001 (English), 8/24/2013 08:52:44, 156712 bytes   

Driver: C:\windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 8/24/2013 08:52:44, 80896 bytes   

Driver: C:\windows\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 8/24/2013 08:52:54, 141256 bytes   

Driver: C:\windows\system32\atiglpxx.dll, 8.14.0001.6340 (English), 8/24/2013 08:52:36, 69632 bytes   

Driver: C:\windows\system32\aticfx64.dll, 8.17.0010.1230 (English), 8/24/2013 08:52:44, 1233616 bytes   

Driver: C:\windows\SysWOW64\aticfx32.dll, 8.17.0010.1230 (English), 8/24/2013 08:52:44, 1027544 bytes   

Driver: C:\windows\system32\OpenCL.dll, 1.02.0011.0000 (English), 8/24/2013 08:52:38, 63488 bytes   

Driver: C:\windows\system32\amdocl64.dll, 10.00.1268.0001 (English), 8/24/2013 08:52:52, 28192256 bytes   

Driver: C:\windows\system32\amdocl_as64.exe, 3/24/2013 07:12:14, 1187342 bytes   

Driver: C:\windows\system32\amdocl_ld64.exe, 3/24/2013 07:12:32, 1061902 bytes   

Driver: C:\windows\system32\OpenVideo64.dll, 10.00.1268.0001 (English), 8/24/2013 08:53:10, 98816 bytes   

Driver: C:\windows\system32\OVDecode64.dll, 10.00.1268.0001 (English), 8/24/2013 08:52:36, 86528 bytes   

Driver: C:\windows\system32\clinfo.exe, 8/24/2013 08:52:38, 229376 bytes   

Driver: C:\windows\SysWOW64\OpenCL.dll, 1.02.0011.0000 (English), 8/24/2013 08:52:36, 57344 bytes   

Driver: C:\windows\SysWOW64\amdocl.dll, 10.00.1268.0001 (English), 8/24/2013 08:52:30, 23761408 bytes   

Driver: C:\windows\SysWOW64\amdocl_as32.exe, 3/24/2013 07:12:18, 995342 bytes   

Driver: C:\windows\SysWOW64\amdocl_ld32.exe, 3/24/2013 07:12:12, 798734 bytes   

Driver: C:\windows\SysWOW64\OpenVideo.dll, 10.00.1268.0001 (English), 8/24/2013 08:52:36, 83456 bytes   

Driver: C:\windows\SysWOW64\OVDecode.dll, 10.00.1268.0001 (English), 8/24/2013 08:52:36, 73216 bytes   

Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 8/24/2013 08:53:18, 255488 bytes    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 8/24/2013 08:53:00, 302080 bytes    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 8/24/2013 08:53:02, 195584 bytes    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 8/24/2013 08:52:56, 232448 bytes    Driver: C:\windows\system32\coinst_13.151.dll, 1.00.0005.0009 (English), 8/24/2013 08:53:18, 127488 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1402&SUBSYS_00000000&REV_00\3&267A616A&1&C2    Driver: n/a

     Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_2AE0103C&REV_11\3&267A616A&1&98    Driver: C:\windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 4/9/2013 18:21:18, 27136 bytes    Driver: C:\windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 498008 bytes    Driver: C:\windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 623448 bytes

     Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_2AE0103C&REV_11\3&267A616A&1&90    Driver: C:\windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 4/9/2013 18:21:18, 27136 bytes    Driver: C:\windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 498008 bytes    Driver: C:\windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 17:42:09, 623448 bytes

     Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_43A3&SUBSYS_00001022&REV_00\3&267A616A&1&AB    Driver: C:\windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:55, 234224 bytes

     Name: AMD USB 3.0 eXtensible Host Controller - 0096 (Microsoft) Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_2AE0103C&REV_03\3&267A616A&1&81    Driver: C:\windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/1/2013 17:41:47, 213336 bytes    Driver: C:\windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/1/2013 17:41:47, 337752 bytes

     Name: AMD USB 3.0 eXtensible Host Controller - 0096 (Microsoft) Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_2AE0103C&REV_03\3&267A616A&1&80    Driver: C:\windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/1/2013 17:41:47, 213336 bytes    Driver: C:\windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/1/2013 17:41:47, 337752 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&267A616A&1&C5    Driver: n/a

     Name: AMD SMBus Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_2AE0103C&REV_14\3&267A616A&1&A0    Driver: n/a

     Name: AMD SATA Controller Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_2AE0103C&REV_40\3&267A616A&1&88    Driver: C:\windows\system32\DRIVERS\amd_sata.sys, 1.03.0001.0068 (English), 3/31/2013 17:52:04, 80552 bytes    Driver: C:\windows\system32\DRIVERS\amd_xata.sys, 1.03.0001.0068 (English), 3/31/2013 17:52:04, 26280 bytes

     Name: PCI standard ISA bridge Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_2AE0103C&REV_11\3&267A616A&1&A3    Driver: C:\windows\system32\DRIVERS\msisadrv.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:55, 17136 bytes

Seems you only have a graphics chip there and not a graphics card. Does the game work if you lower your setting ? You should also update the graphics drivers.

how much is a graphics card for this? What type of Graphic Card?

Which setting is it to change to lower the settings?

Confused

Is it a laptop computer ? They can't be upgraded, unfortunatley.

----

Go into the game, go to options, graphics options and lower everything. Also turn off mirror reflections.

Then you should be able to upgrade it with a card.

Maybe your desktop already has another card. Didn't see one in your DxDiag but make sure to check under hardware options.

Here's a list: http://simswiki.info/wiki.php?title=Game_Help:Getting_new_graphics_cards_recognized_by_the_game

Get something that's green across and make sure your Power Supply is high enough for the card you buy. Do some research first (and don't ask a seller in a store, they're usually useless.