Forum Discussion
Ashleigh_2291
26 days agoSeasoned Newcomer
I have lots of purchased content from store for. sims 3 but when I try to download it - the game launcher crashes as soon as i click on downloads - how can i get all my purchased content into my game?
puzzlezaddict
16 days agoHero+
Ashleigh_2291 Can you sign in at the Main Menu? You don't need to do so at the launcher—it's not the cause of the launcher crashing and is not required to use the Downloads Dashboard.
If you can't sign in at the Main Menu, open Keychain Access, in Applications > Utilities, search for sims3 , and delete any entries you find, then try again. If that alone doesn't help, repeat the process, but additionally, open Documents > Electronic Arts > The Sims 3 > Downloads and delete [your email].bin.