@ivyamethyst wrote:
Same here ive tried a diffrent browser but it does the same.
what excatkey are you trying to downlaod ? store items ? wirlds worlds ? or expansion/stuff packs
edit typo
Have you tried going into your purchace history to download rather than using the item direct link? If you are logging into the sims 3 web through your launcher, try logging in while you are directly on the web. Your launcher will automatically open when downloading form purchase history. Also what internet browser are you using? If chrome try IE or firefox instead. Also try clearing your internet browser history.
