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Anonymous's avatar
Anonymous
8 years ago
Approved

Dragon Valley 16 digit code lost

We lost the 16 digit code for our Dragon Valley game. How do I get a new code so we can play the game? I have spent the day updating the other games (4 1/2 hours) but the insert was not in the game disc box when I started loading this game.

3 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @eyesonthemoon   DV is a store item and once redeemed should be able to be redownloaded from the thesims3.com - store - purchase history. Most codes are now activation codes and once activated that item should show as owned in your account and the code is no longer needed.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    I am not sure that we registered the game or if we did what email address was used. The last time we played the game was over 2 years ago. I usually write the code on the disc with permanent marker. Or in the disc case. I am at a loss on how to activate this game.

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