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MsTERRItorial's avatar
MsTERRItorial
2 years ago
Solved

Dragon Valley code not working from disk

I purchased a lot of Sims 3 games from an Ebay seller this week. I knew I wouldn't be able to register all the codes to my account, assuming they had all already been registered by the owner - I installed all 8 disks with no problems (even got to register some of the codes under my account) But when I got to the 9th disk, Dragon Valley - I can't download it, as it requires me to register the code it came with. I've messaged the person I bought these from, but I haven't heard back, and I'm sure they don't know how to unregister any of the codes.

Basically, I'm trying to get around this, as i have the physical disk, and didn't have these issues with any of the other disks I got from this person. Is this issue with the code just got this particular one?? TIA - not sure who even plays Sims 3 in 2023 lol. 

technical issues
the sims 3 store
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @MsTERRItorial  Any Store worlds must be downloaded from the Sims 3 Store, so anything on this page needs to be registered to your account since the discs won't work:

    https://store.thesims3.com/worldProductDetail.html?categoryId=12642

    (Riverview is free and so is the exception here, although you still need a registered account to download it.)

    For expansion or stuff packs, if you have a base game disc that doesn't require Origin, or now the EA App, to install, you're likely fine.  Any base game disc manufactured after September 2012 does require the EA App to be present and managing the install, which in turn means you need to have the game already added to your account or be able to register the code.  But the older discs don't require it, and none of the EP or SP discs do, as far as I've seen.  So those should all be fine.

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @MsTERRItorial  There's no way to remove a product code from an account, whether to free it up for a new user or not.  And Dragon Valley can't be installed via disc; it needs to be downloaded from the Sims 3 Store site.  So if the code is already used, the disc is essentially worthless, unfortunately.

  • MsTERRItorial's avatar
    MsTERRItorial
    2 years ago

    Oh no! thats super unfortunate! Are there any other game disks that are like that? That will useless if preowned?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @MsTERRItorial  Any Store worlds must be downloaded from the Sims 3 Store, so anything on this page needs to be registered to your account since the discs won't work:

    https://store.thesims3.com/worldProductDetail.html?categoryId=12642

    (Riverview is free and so is the exception here, although you still need a registered account to download it.)

    For expansion or stuff packs, if you have a base game disc that doesn't require Origin, or now the EA App, to install, you're likely fine.  Any base game disc manufactured after September 2012 does require the EA App to be present and managing the install, which in turn means you need to have the game already added to your account or be able to register the code.  But the older discs don't require it, and none of the EP or SP discs do, as far as I've seen.  So those should all be fine.

  • MsTERRItorial's avatar
    MsTERRItorial
    2 years ago

    Thank you so much for the info! I do have all the disks for the games i was asking about - And was able to redeem most of the codes inside them. Now i know not to buy the worlds disks 2nd hand lol! Thanks again!

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