Dragon Valley World won't show in Origin
I bought Dragon Valley as well as Late Night, Island Paradise and Seasons. The three expansions downloaded and seem to be functioning normal. Dragon Valley, however, did not show in Origin, nor does ...
Forum Discussion
Dragon Valley is a store world and as such does not show up in Origin.
Did you get a code to redeem at thesims3.com ?
See this guide for further help: http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/m-p/1589911
- Approved
Whenever I bought it, the button said purchase through origin. My origin email used to send the purchase confirmation email to was not the correct email so I do not have access to the code. I updated my email. Who can I contact to get the purchase history confirmation email sent to the new email address. Thank you for such a quick reply,.
- Get in touch with a game advisor then. They should be able to either add DV to your Purchase History or give you the code to redeem.
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
- Approved
Thank you so much. I'll give this a shot!
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