Error code 16 after new windows 11 update.
I recently started having issues with my sims 3 games after installing the latest windows 11 update. Save files not saving and getting error 16 along with the save files getting straight up deleted o...
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I bought a new laptop a couple of weeks ago. I reinstalled the Sims 3 and expansion packs with no problem and was able to successfully move my previous game files/downloads over. When I go to save, I kept getting error code 16. This prevented me from saving my game unless I saved it under a new name; which I did. However, the error message continued to display every single time when I tried to save my game. So I scrapped my old game files and started with a brand new Sims 3 folder in my Documents thinking there was an issue with my previous game files/downloads. I am still getting this error. This is a brand new laptop that I am using so I know space is not an issue. I never had this problem on my old laptop. The only difference is the old laptop was a Windows 10 and 32GB ram, this current laptop is Windows 11 and 16GB ram. I read through the specifications needed to be able to play, and this laptop meets the minimum requirements, so why, even after using a brand new laptop on a clean game, am I still getting this error code???
@rockstarxspark Do you use a third-party antivirus, and if so, which one? If you only use Windows Defender, is Controlled Folder Access active? Is OneDrive active and syncing the contents of Documents?
- @puzzlezaddict - I use a third-party antivirus - AVG, but it's the same antivirus I had on my previous laptop and the Sims isn't blocked or anything by AVG. OneDrive is not active, I made sure to disable that and nothing has synced to it either.
@rockstarxspark It's worth setting exceptions for Origin.exe and TS3.exe (Origin install) or TS3W.exe (disc or Steam install) just as a test. This guide is for Sims 4, but the principle is the same:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html#avast
If that doesn't help, you can also try creating a new admin Windows account. Make it a local account, as in, don't tie it to a Microsoft account of any kind. @not-gurim I'd try the new account too if you haven't already gone back to Windows 10.
- @rockstarxspark if the win 11 version you're running on is 22H2, its likely just that... a windows issue, so either play on an older version, or wait for it to get fixed, hopefully?
- @not-gurim I just checked, and I am running on 22H2, someone else mentioned that it might be a windows issue since Windows 11 is so new and the Sims 3 hasn't had an update in years. I considered installing Windows 10 to see if that would fix the problem.
- @rockstarxspark yeah, there's a blog dated around 4ish months back warning people about 22H2, there's users on steam sims 3 discussions asking to find a cause/fix for this error 16, happening in new save files... and sadly, i am also having it, which is the 2nd save error i've ever had in 10ish years of playing sims 3. win 10 is possibly the best route as it will be supported until october 2025. its also likely that this is a wider issue that affects 32bit games in general? who knows. hopefully it will get fixed...
